Outsourced security can fail when there is no clear scope of work and security contracts are generic, or performance is not properly measured. A security contract should not only define workforce numbers and billing rates. It should clearly set out how the asset program will be managed and maintained for your organization, the cost benefit analysis for the proposed security measures, the service level agreement (SLA), post-requirements, training standards, and key performance measures.

At Carverisk, we provide security contract management advisory services to help clients prepare, evaluate, mobilize, and monitor outsourced security service contracts. Our focus is to ensure that the security service provider understands the client's operating environment, delivers the agreed service, and remains accountable throughout the contract period.

What we provide at Carverisk:

  • Security service scope of work
  • RFP and tender support
  • Security service provider evaluation criteria
  • Bidder briefing and site walk support
  • Technical proposal review
  • Manpower and deployment structure review
  • Site-specific training requirements
  • Post orders and assignment instructions
  • SLA and KPI development
  • Mobilization
  • Contract audit

Carverisk helps clients manage outsourced security services based on the site's current risk level, performance measurements, contract compliance, and the required level of protection.

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Outsourcing or reviewing your security service contract? Contact Carverisk to assess your contract structure, service levels, and provider performance before service gaps become operational problems.